與我們聯絡

與 Tek 業務代表即時對談。 上班時間：上午 6:00 - 下午 4:30 (太平洋時間)

致電

請致電

與 Tek 業務代表即時對談。 上班時間：上午 8:30 - 下午 5:30 (太平洋時間)

下載

下載手冊、產品規格表、軟體等等：

下載類型
機型或關鍵字

意見回饋

Superior Service to Ensure Your Uptime

EA Elektro-Automatik offers timely service and support for all products from our factory service centers. Our service doesn’t stop at the sale. Let us be your partner in research and development.

Our full suite of service offerings includes:

  • Calibration Services
  • Factory Verified Repair Services
  • Extended Warranties
  • Commissioning
  • Training

Turnaround times are subject to parts availability.

Request Factory Service
Superior Service to Ensure Your Uptime
eap service calibration

EA Factory Verified Calibration Services to Ensure Optimal Performance and Reliability

EA is committed to ensuring you get maximum performance and value over the long life of your EA instrumentation. We offer calibration services both to help you keep your instrument operating within specification at all times and prevent interruptions in manufacturing. With a range of calibration services to meet your requirements, EA helps optimize throughput and product profitability.

多重品牌 OEM 相容校驗

索取報價

 

我們瞭解您的設備陣容可能由不同品牌組成。因此，不論品牌為何，我們都能透過一站式的便利服務，保證一致的準確度並遵循製造商規格，同時確保您的儀器能發揮最佳效能，藉以滿足您的校驗需求。

  • OEM 規格相容性：Tektronix 是按照儀器 OEM 發布或建議的準確校驗點和程序來校驗您的儀器，非常值得您信賴。
  • 各種儀器品牌：從產業領導者到小眾製造商，我們皆具備所需知識和經驗，可校驗來自各家 OEM 的各種儀器，讓我們成為您多樣化設備陣容的首選校驗合作夥伴。
  • 提供全範圍校驗服務送件選項：我們將與您合作，以自訂最適合您的服務送件選項。目前提供下列選項：
    • 實驗室內
    • 定期現場
    • 長期現場
    • 虛擬現場
    • 行動實驗室

深入瞭解

Tektronix & Keithley 原廠認證校驗服務

索取報價

 

Tektronix 和 Keithley 不僅是測試和量測業界的領導者，更為準確度和可靠度樹立標竿。透過我們的校驗服務，您可以享有 Tektronix 及 Keithley 儀器適用的原廠等級校驗服務。超過 75 年來，我們的公司一直是精確量測領域的先鋒，用心為使用者提供專業產品。

探索 Tektronix 與 Keithley 原廠認證校驗服務無與倫比的優勢。

  • 完善的維護檢查：我們的原廠認證校驗服務不僅提供標準校驗，更包含全範圍儀器操作的額外預防性維護檢查。可讓您的儀器保持絕佳狀態， 整個方案期間都能保有最佳化的效能。
  • 韌體與軟體更新： 為您的儀器定期更新韌體與軟體，隨時保持領先優勢。可體驗最新功能和增強功能，以確保您的設備完整發揮作業潛能。

深入瞭解

現場服務管理校驗

索取報價

 

作為重要的現場服務管理人員，我們瞭解您在管理位於各地的現場服務團隊時，所面臨的效率挑戰。確保最短的停機時間、最大化的產能，以及最佳化的成本是現場服務作業能否達到頂尖效能的關鍵因素。

Tektronix 現場服務管理校驗所提供的解決方案，可賦予您下列優勢：

  • 將停機時間縮到最短：您無須再因設備校驗和維修造成的延遲而感到困擾。我們能夠針對現場服務工具、用品、配件及耗材處理校驗、維修、更換與棄置等各方面的事宜，以便在您的團隊需要時，提供相容的現場服務工具。
  • 提高生產力：將現場服務工具的管理作業交由我們的專家負責，您便能全神貫注於擅長的作業上，也就是提供優異的現場服務。您可以仰賴我們幫您處理所有校驗和維護工作，讓您的團隊能集中心力提高客戶服務效率。

深入瞭解

Extended Warranties to Protect Your Investment From Unplanned Downtime

All EA Products come with a standard 2-year warranty that covers all repair needs for your EA instrumentation. All instruments are adjusted to spec following any repair work.

Extend your protection with a 3-year or 5-year warranty plan.

3 Year Extended Warranty: Add an additional year of warranty coverage to the standard warranty for a total of 3 years.

5 Year Extended Warranty: Add three years of additional warranty coverage to the standard warranty for a total of 5 years.

To obtain warranty service, contact EA within the warranty period and obtain a return material authorization (RMA). EA will repair or replace the instrument as required by the situation. The instrument is re-calibrated or calibrated and then returned.

EA performs all necessary work at no additional cost as long as:

  • The instrument has not sustained any shipping damage.
  • The instrument has not been operated or stored in conditions exceeding its specifications.
  • The instrument has not been modified by anyone other than EA-approved personnel.
  • The instrument has not sustained any accidental or self-inflicted damage by the user.

Maximize Your Success with EA Elektro-Automatik’s Commissioning, Set-up, Testing and Training

A global leader in providing advanced programmable DC power supplies, regenerative power units, electronic loads, and multichannel power systems with power capacities up to 3.84 MW.

  • Programmable power commissioning for multiple industries
Research and development, automotive, energy storage, telecommunications, aerospace, sustainable energy and more.
  • Ensure maximum performance and value over the long life of your EA power systems
Start with set up, performance verification, and training for your new power system so you can quickly start using your new power system.
  • Proper training to ensure protection for both personnel and systems
On-site training in proper use, precautions and safety. Review of your test systems and using EA equipment for your procedures.

*Available in North America only.

Request Commissioning 

Schedule an Online Product Demo, In‑person Training, or In‑person Equipment Testing at Your Convenience

Decide when you want to have your demo, covering anything from product demonstration, instrument setup, and feature explanations to specific “how to” requests. It’s entirely up to you! We are here to help answer your questions before you buy and keep supporting you after you buy. Pick the right session for you, and we’ll contact you to confirm and customize your session to what you need.

Online Demos

  • 45 minutes sessions designed to train, answer questions or demonstrate what you need.
  • Available in North America only.
Schedule a demo

In-person Product Testing and Training Session at our Michigan lab

  • 3-hour in-person sessions customized to the training you need on EA equipment, software or a specific request.
  • 2-hour sessions for you to bring in your own equipment and conduct testing with EA equipment. Open for both post- and pre-purchase.
Request In-Person Training

Service Level Agreement

EA Elektro-Automatik is committed to being your partner in servicing the equipment you need to run your manufacturing and testing operations. For specific service needs and a customized service level agreement in the Americas region fill out our form.

REQUEST More Information