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Recycle FAQ – Program Highlights
Q. | Is the Recycle program available worldwide? |
A. | The program is currently available in the European Union. Please check the website for availability in your location. |
Q. | How is the Tektronix Recycle Program managed? |
A. | The program enables Tektronix customers to ship Tektronix and Tektronix subsidiary branded test, measurement and monitoring equipment to a designated location for treatment, recovery and recycling purposes. Here are details on how to initiate a recycle returns request. |
Q. | What happens to the equipment that gets returned? |
A. | The equipment that is returned to Tektronix through this program will be handled in an environmentally safe manner through processes that comply with all applicable electronic waste regulations - e.g., EU WEEE Directive. |
Q. | Who pays the recycling and transport costs? |
A. | Tektronix pays all applicable recycling fees. Transport costs will be financed in accordance with specific up-to-date contractual agreements or in case such contractual agreements are not available, with the relevant country-specific applicable dispositions. |
Q. | What is my business’s liability for product that is returned through this program? |
A. | Upon request you will receive a Certificate of Destruction (COD) for all equipment that is returned through this program indemnifying you against liability (or releasing your business from any further liability for the equipment). |
Q. | What products are included in this service? |
A. | Tektronix will accept all Tektronix and Tektronix subsidiary branded test, measurement and monitoring equipment in the eligible countries. Competitor branded equipment will be accepted on a one-for-one basis at time of purchase of similar Tektronix equipment. |
Q. | How can my company initiate the recycle process? |
A. | Please review the program guidelines. You may submit a recycle request for eligible products online at your convenience. |
Note: The terms "disposal", "disposed of", and "handling" refer to the treatment, recovery, recycling and environmentally sound disposal of Tektronix equipment that is being discarded.