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Cut Costs. Reduce Downtime. Protect Your Investment.
KeithleyCare™ plans provide fast, high quality services at a fraction of the cost of on-demand service events. As the original equipment manufacturer, Keithley guarantees your repaired instrument is returned to original factory performance specifications. Our worldwide service centers are staffed by experienced technicians, and equipped with proprietary tools and software optimized for restoring your Keithley products to like-new condition.
Key Features
- Fast turnaround time
- Low repair cost, covering all parts, labor, and transportation
- Instruments returned to like-new factory performance
- 90 day service warranty
- Includes calibration (if necessary) and adjustments to published accuracy specifications
Convenience
Minimize downtime with a KeithleyCare™ plan. You are one click or phone call away from starting your repair process - no quotes, purchase orders, or approval delays.
Online tools are available to book your repair order and track your instrument’s progress through the service process. Depot technicians around the world have immediate access to genuine Keithley replacement parts and proprietary tools that speed their work. Your uptime is our priority.
Request More Information About KeithleyCare
Cost Effectiveness
A KeithleyCare™ Repair Plan is an effective way to control costs and protect you from unplanned expenses. Our plans cover all parts, labor, and transportation costs for up to 5 years of peace of mind and can be ordered at the time of instrument purchase or at any point throughout the instrument lifetime.
Compliance
All repair work includes any calibration and adjustments necessary to restore your instrument to published accuracy specifications, ensuring that all measurement results can be trusted. Calibrations are performed under ISO 9001:2015 Registered Quality System and in compliance with metrology standards:
- ISO/IEC 17025:2005
- ANSI/NCSL Z540.1-1994(R2002)
Which Plan is Right for You?
Our factory warranty covers your equipment from failures and design flaws, In addition, there are several service options which can extend your warranty coverage and avoid costly repairs. Pick the plan that best suits your needs (3 or 5 year options available):
| Factory Service Plans |
Standard Protection
Ships with your instrument. |
Extended Protection Basic coverage that extends your warranty to protect your investment and your uptime. |
Premium Protection Save up to 80% and shield yourself from unexpected downtime and cost with these feature-rich plans. |
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| Features |
Original factory warranty with purchase -1 or 3 years) | Tek Care and KeithleyCare™ Extended Warranties – 3 or 5 years | Total Protection Plan – 3 or 5 Years, Tek & Keithley | Gold Care Protection Plan – 1, 3 or 5 Years, Tek only |
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| Extension of factory warranty |
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| Protection from manufacturer defects |
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| Free factory certified calibration with repair (if necessary) |
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| Free in-country shipping |
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| Priority on-bench service |
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| Coverage of user-caused EOS and ESD damage |
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| Coverage from accidental damage |
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| Coverage from normal wear and tear |
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| Loaner unit during repair shipped within 48 hours |
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| Optional Factory-Certified Calibration Plans- 3 or 5 year Various levels with and without data, for additional cost. Plan details. | Initial factory calibration included |
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| Suitable for | Included with every product | Any Tektronix and Keithley instruments | 4-5-6 Series Oscilloscopes Function Generators Multimeters Probes Other advanced products |
70k & 8 Series Oscilloscopes Probes Signal Sources Spectrum Analyzers |
Ordering Information
KeithleyCare™ can be added as an option using the ordering nomenclature below with selected Tektronix instruments.
| Option |
Description |
|---|---|
| Opt. EW | 1 YEAR KEITHLEYCARE EXTENDED WARRANTY. Extends 1 additional year to product warranty. Repair coverage includes parts, labor, and transportation. |
| Opt. 3Y-EW | 3 YEAR KEITHLEYCARE EXTENDED WARRANTY. For products with 1 year warranty extends 2 additional years. Repair coverage includes parts, labor, and transportation. |
| Opt. 5Y-EW | 5 YEAR KEITHLEYCARE EXTENDED WARRANTY. Products with a 1 year warranty extends 4 additional years. Products with 3 year warranty extends 2 additional years. Repair coverage includes parts, labor, and transportation. |
Service plans may not be available in certain geographies. Please check with the local country/regional sales office for confirmation.
Certain limits apply, see program terms for details.
Agreement Renewals
Do you already have a service agreement with us? Renew today to continue to receive the benefits of Tektronix and Keithley Services.
- Free shipping
- Priority service
- Lock in pricing with multi-year agreements
- Coverage over the life of your instrument or length of your project
- Quick and convenient coverage – there when you need it!
