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Field Service Managed Calibration
Tektronix Field Service Managed Calibration is the solution you need to drive efficiency, productivity, and cost-effectiveness in your geographically dispersed field service teams. Our unmatched expertise and commitment to excellence make us the ideal partner to manage all aspects of your field service tools and equipment.
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Increase Productivity
By entrusting the management of your field service tools and equipment to our experts, you can focus on what you do best—providing exceptional field service. You can rely on us to handle all calibration and maintenance tasks, allowing your teams to stay focused on serving your customers efficiently.
A Partnership You Can Rely On
Tektronix is more than just a service provider; we aim to be your trusted partner in achieving field service excellence. Our team of Calibration Technicians and Customer Service Engineer experts collaborates closely with you to understand your unique needs and tailor our services accordingly. With our attentive support and personalized approach, we ensure that your field service operations run smoothly and efficiently.
Board Accessibility, Local Confidence
With geographically dispersed teams, maintaining uniformity can be a challenge. Tektronix's Field Service Managed Calibration solution transcends these barriers, offering a centralized system broadly accessible. Whether you're coordinating field service in multiple cities, or multiple time zones or multiple regions, our solution guarantees that each tool is calibrated to the same meticulous standards, ensuring consistency and fostering unwavering confidence in your teams' capabilities.
Minimize Downtime, Maximize Productivity
Downtime can be the nemesis of any successful field service operation. Our Field Service Managed Calibration solution allows you to sidestep this challenge by ensuring that your field service teams have access to impeccably calibrated tools at all times. Say goodbye to unexpected hitches and delays as you equip your teams with the means to perform at their very best, no matter the location.
Field Service Managed Calibration Programs
At Tektronix, we're proud to present not just one, but three groundbreaking Managed Calibration Programs designed to empower your field service operations like never before. With each program tailored to address specific needs, you can now choose the perfect fit for your organization, unlocking unparalleled efficiency and productivity.
Active Exchange
Are you tired of field service downtime causing delays and impacting your bottom line? Imagine a solution that ensures your field service teams have access to calibrated tools with virtually no interruption.
Key Advantages of Active Exchange
- Effortless Management: We take care of your full tool fleet. We notify your technicians when their tools are due for calibration, ship calibrated replacements, calibrate the returning tools and store them until the next event.
- Comprehensive Support: Our highly trained Customer Service Engineers will collaborate with your team to execute a seamless Active Exchange calibration program, minimizing disruptions to your operation schedules.
- CalWeb Asset Management: Seamlessly integrate with CalWeb, our Asset Management Application, for streamlined management of your tools and assets.
Assets on Demand
We understand the intricacies of managing tools and equipment that are crucial to your geographically dispersed field service teams. The Assets on Demand Program is meticulously designed to cater to your needs, providing you with a cost-effective, comprehensive solution that covers storage, shipment, calibration, repair, replacement, and even disposal.
Key Benefits of Assets on Demand
- Cost-Effective Management: Say goodbye to the complexities of managing unique or high-value shared service tools. Our program handles the entire lifecycle, from storage to disposal, in a cost-effective manner.
- Centralized Storage: Tektronix stores your shared tool fleet across our strategically located service centers, ensuring quick and efficient shipping to your field service technicians whenever needed.
- Calibration and Restoration: If needed, our experts can calibrate, inspect, and restore shared service tools to an acceptable condition, ensuring their optimal performance in the field.
Field Fulfillment Store
Are you grappling with the complexities of managing a wide array of accessories and consumables across your geographically dispersed field service teams? Tektronix Field Fulfillment Store Program is meticulously crafted to cater to your needs, providing a comprehensive solution that covers procurement, storage, shipment, and even disposal.
Key Benefits of Field Fulfillment Store
- Streamlined Operations: Our highly trained Customer Service Engineers partner with your team to plan and execute a comprehensive Field Fulfillment Store program, ensuring seamless support for your field service operations.
- Centralized Storage and Shipping: Tektronix stores your field service supplies across our strategically located service centers, ensuring swift and efficient shipping to your field service technicians whenever needed.
- Procurement and Disposal: If required, we can procure and dispose of accessories and consumables that adhere to expiration conditions, ensuring compliance and optimal supply management
| Field Services Managed Calibration | Active Exchange | Assets on Demand | Fulfillment Store |
| North America | X | X | X |
| Europe, Middle East and Africa | X | X | X |
| India | X | X | X |
| Greater China | |||
| ASEAN and Australia | |||
| Japan | X | X | |
| Korea | X | X |
