Contactez-nous

Chat en direct avec un représentant Tek. Service disponible de 9 h à 17 h, CET jours ouvrables.

Téléphone

Appelez-nous au

Disponible de 9 h à 17 h CET jours ouvrables.

Télécharger

Télécharger des manuels, des fiches techniques, des logiciels, etc. :

TYPE DE TÉLÉCHARGEMENT
MODÈLE OU MOT CLÉ

Feedback

If someone buys a MDO3000 with option R5 and after one year enables SA and AFG. Does the warranty option R5 apply to SA and AFG or do they have to purchase R5 for SA/AFG separately? 

Question :

If someone buys a MDO3000 with option R5 and after one year enables SA and AFG. Does the warranty option R5 apply to SA and AFG or do they have to purchase R5 for SA/AFG separately? 

Réponses :

Yes, all extended Service options, including R5, cover the specific MDO3000 instrument for which the option was purchased. Like product warranty, Service options are linked to a specific model and serial number.  Product warranty and extended Service options cover all applications and bandwidth upgrades purchased and enabled on the same instrument after the original purchase.  After market purchase of additional instrument applications will not extend the length of the original product warranty or extended service option. I.e. if you purchase the application two years after the instrument purchase, the MDO3000 instrument will still only have one year product warranty remaining, plus the two years if you purchased R5 resulting in 3 years of remaining warranty.

If you have more questions please contact one of our Technical Support Centers and an Application Engineer will quickly answer your questions. 

 


Cette FAQ concerne :

Série du produit : Oscilloscope multidomaine de la série MDO3000

Produit :

Numéro de la FAQ 69311

Afficher toutes les FAQ »