Contact us

Live Chat with Tek representatives. Available 6:00 AM - 4:30 PM

Call

Call us at

Available 6:00 AM – 5:00 PM (PST) Business Days

Download

Download Manuals, Datasheets, Software and more:

DOWNLOAD TYPE
MODEL or KEYWORD

Feedback

My oscilloscope has a diagnostic error+ E5311+ E5312+ E5313+ or E5215. What does this indicate?

Question :

My oscilloscope has a diagnostic error+ E5311+ E5312+ E5313+ or E5215. What does this indicate?

Answer :

These diagnostic error codes indicate a problem with the communication between the Executive Processor and the Display processor. The executive processor either did not receive the expected response from the Display processor, or the Display processor is not receiving the expected data from the Waveform DRAM , Display Data Buffers, Display Gate Array, or the MMU (Memory Management Unit) interface.

Due to the age of these products, replacement parts are no longer available. Repairs on these products are available from Tektronix Service on a best effort basis.


This FAQ Applies to:

No product series

Product:

FAQ ID 53016

View all FAQs »